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The purpose of this paper is to investigate the relationships between digitalization, supply chain integration, and firm performance. Data are analyzed by the partial least square structural equation modeling (PLS-SEM). The...

Drawing on the conservation of resources (COR) theory, the authors investigate whether and how social support impacts the emotional labor of live streamers through professional identity. They also explore the boundary conditions...

Global Information Technology Computer Science and Information Technology IT Research and Theory

Information systems development (ISD) is an integral part of organizational agility in today’s competitive business environment. High turnover, agile ways of working, and fluid work environments pose challenges for ISD. This...

Knowledge Management Library and Information Science Knowledge Management

Studies that specifically discuss the formation of autonomous motivations of users of social networking services (SNSs) and how such motivation influences SNS user intention to disclose personal location-related information...

End-User Computing Social Sciences and Humanities Human Aspects of Technology

Conversational agents (CAs) promise to create significant organisational value, by transforming how organisations operate and serve customers. Yet, the malleability of this technology poses challenges to both researchers and...

Global Information Technology Computer Science and Information Technology IT Research and Theory